Privacy Policy

At Imperial Classification Society (ICS), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, client portal, and API library.

Information We Collect

1.1 Site Traffic Monitoring
ICS collects anonymous information about every visit to our website by tracking IP addresses on an aggregate basis. This information is used solely for statistical purposes to optimize the efficiency and performance of our website. We also collect browser type, access time, and the URL where a user is entering or exiting the website. ICS may use this aggregated information to monitor website performance, feature usage, traffic patterns, and browser versions. By submitting personal data to ICS, you consent to the processing of that data for the purposes mentioned above.

1.2 Cookies
ICS uses cookies to provide better service, understand user behavior, determine which parts of our website you visit, and address potential security hazards. Cookies are small pieces of information stored on your web browser or PC that can be retrieved later. No cookie will contain information that enables anyone to contact you directly. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set. However, disabling cookies may limit your use of the ICS website. For more information, please visit our cookie policy page.

1.3 Submission & Use of Personal Information
If you choose to submit personal information on any public page of our website by completing requests for information or online contact forms, ICS may collect, retain, use, and share that information in connection with the purpose detailed in the collection form. We may use your personal information to respond to your queries, send you email alerts and updates, or provide you with other relevant marketing information.

1.4 Service Providers
If requested, ICS may share your information with ICS affiliates and third-party service providers who may provide services of interest to you. ICS may also transfer information to third parties who analyze such information on our behalf. Some of these companies and ICS affiliates may reside in countries other than your own, resulting in the transfer of your personal information out of your country of residence. 

1.5 Compelled Disclosures
In certain circumstances, ICS may be required to use, preserve, share, or disclose information about you and your use of our website or its contents, as per the terms of a subpoena, court order, governmental body, or applicable laws and regulations.

1.6 Disclaimer of Responsibility for Privacy Policy & Content at Linked Sites
The ICS website may provide links to other websites. This Privacy Policy does not apply to any information you may provide to third parties through sites linked to or from the ICS website. ICS is not responsible for the content, privacy policies, or data security of these third-party sites.

1.7 Children's Privacy
No ICS website targets or intends to attract children under the age of 13. We do not knowingly solicit personal information from children under 13 or send them requests for personal information. If we learn that a child's personal information was collected without appropriate authorization, it will be deleted as soon as possible.

ICS Client Portal Policy

For those accessing the ICS Client Portal through our website, the terms of use for the ICS Client Portal, together with the following additional provisions, will govern your exchange of personal information with ICS.

2.1 Overview
ICS values your trust and respects the confidentiality of the information you provide to us through the ICS Client Portal. Only authorized ICS agents, employees, and persons or entities to whom you grant access as customer oversight users are permitted to access your Confidential Information.

2.2 Confidential Information
"Confidential Information" refers to confidential or proprietary information belonging to you or a third party who has given you the right to use or provide the same to ICS. This includes, but is not limited to, contact information, design information, and information marked as confidential or proprietary. Confidential Information does not include information that was or becomes generally available to the public through no fault of ICS, was in ICS' possession free of any obligation of confidence, was developed independently by ICS employees or agents, or was communicated by you to an unaffiliated third party free of any obligation of confidence.

2.3 Collection of Information
Once logged into the ICS Client Portal, ICS can track certain information regarding user behavior for internal research purposes. This information may include access-related data, applications or programs accessed through the portal, and network address information. You will have the ability to access, update, or use any information you submit to ICS through the ICS Client Portal.

2.4 Security Policy
ICS operates the ICS Client Portal under policies designed to provide reasonable protection of the security and confidentiality of your information. We have physical, administrative, and technical safeguards in place to protect against unauthorized access to confidential customer information. However, while we strive to protect your Confidential Information, we cannot ensure the security of information transmission to us and encourage you to take every precaution to protect your personal data when online.

2.5 Employee Conduct
All ICS employees and agents involved with the ICS Client Portal are subject to a strict Code of Ethical Business Conduct, which requires confidential treatment of your information. Violations of this Code may result in corrective action, including immediate dismissal. ICS stands ready to cooperate with law enforcement authorities in the course of investigations and proceedings, where warranted.

2.6 Computer Security
ICS employs various technical safeguards to protect your Confidential Information, including computer anti-virus protection, firewalls, secure transmissions using encryption technology, intrusion detection systems, and access logging. We constantly evaluate advances in security technology to ensure the right protection for you.

2.7 Communications Regarding Privacy
In the unlikely event of a breach involving your Confidential Information, ICS will take commercially reasonable efforts to notify you by email, fax, or US mail, consistent with the needs of law enforcement and/or ICS to investigate and restore data system integrity. If you suspect a breach of your information provided to ICS, please contact us immediately at info@imperialclass.net 

ICS is dedicated to protecting your confidential information and welcomes comments and questions regarding our Privacy Policy.